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Emergency Status Line: 866-993-0969

Resources

 

Student Resources

Distance Learning

Campus VPN
Students should utilize UC Merced's VPN service to facilitate remote connectivity and access on-campus resources such as library materials and campus computing resources: https://it.ucmerced.edu/VPN_Changeover

Preparing for Distance Learning (Educational Continuity): https://it.ucmerced.edu/EdContinuity_Students

Resources for Free Internet Access

Request for Loaner Laptop, Internet HotSpots. Limited availability, please apply as soon as possible.

Success in Distance Learning

  • Planning for Distance Learning (flyer IP)
  • Strategies for Success in Distance Learning (flyer IP)

 

Learning Support

Tutoring/Learning Support
Most campus tutoring centers will maintain live remote tutoring sessions as well as additional resources to support your success. More information can be found at https://ue.ucmerced.edu/tutoring.

Online Workshops
The Bright Success Center offers on-demand workshops that support your success. Students should plan to complete 1 or more of the workshops related to success in distance coursework. More information at https://learning.ucmerced.edu/learning-tools/online-workshops.

Library Hours
Connect to library resources and research assistance whether on or off-campus. All of the library’s journals, e-books, and databases are available via the campus Virtual Private Network (VPN). Ask your research questions through 24/7 Chat or a virtual research consultation. View our summary of services for details here: https://libguides.ucmerced.edu/lib-services.

 

Staying Well

Counseling & Psychological Services

  • Community Behavioral Health: Students can access community behavioral health providers by contacting the Behavioral Health Services phone number on the back of their insurance card. There is typically a fee associated with this service, so please check with your insurance carrier to receive a list of covered providers. For more information please visit: counseling.ucmerced.edu and click on the “Off-Campus Provider” link.
  • Live Health: Students who have UC SHIP can access Live Health services, which has the option for behavioral health therapy via online services with providers not affiliated with UCM. The service allows for a variety of options with regards to appointment and provider availability. There is a $15 fee for students enrolled with UC SHIP. Please contact UC SHIP for further information or visit counseling.ucmerced.edu and click on the “Live Health Online” link.

    *Students who are not enrolled in UC SHIP can still access Live Health services for a fee of $95 per session.
     

  • TAO: Online behavioral health and wellness resource addressing salient issues to college community such as depression, stress, anxiety, resilience, imposter syndrome and substance use. This service is free to UC Merced students and can be either downloaded to a mobile device from Google Play or Apple App store (signup with UCM email) or accessed at: thepath.taoconnect.org (select sign in with institution).
  • ProtoCall: After Hours Crisis line will remain available regardless of CAPS and/or community closure.
  • Crisis Text Support: Text “START” to 741-741 for free, text support.
  • National Suicide Prevention Lifeline: Phone support at 1 800 273-8255, Chat support also available at SuicidePreventionLifeline.org
  • Resources

Health Center

Dean of Students Office

Student First Center

Basic Needs

  • USDA Food Distribution: "Drive - Thru" Model : Friday, March 20th at MCC
    • We will be distributing food to those in need (students, staff, community members, etc) this Friday at Merced Community College starting at 8 am and until supplies last.
    • Please reach out to foodpantry@ucmerced.edu with any questions.
    • April and May distribution: TBD
       
  • Bobcat Pantry: Next two weeks operation schedule
    • As we move to remote operations, please encourage students to complete the below Food Pick-up Form to schedule pick up of pre-packaged food boxes. We will work to secure additional toiletry items.
    • Food Pick-Up Form: https://tinyurl.com/uqsehml
    • Modified operational hours:
      Wednesday, March 18: 12-4 pm
      Thursday, March 19: 12-4 pm
      Wednesday, March 25: 12-4 pm
      Thursday, March 26: 12-4 pm
       
  • CalFresh:
    • Moved to remote operations - students can email CalFreshoutreach@ucmerced.edu for any questions regarding the service. Our student staff will be monitoring emails and directing them to the Human Service Agency representative. HSA will reach out to students via phone only.
    • Our student staff is available to set up Zoom application assistance and presentations if needed. Please direct all communication/requests to calfreshoutreach@ucmerced.edu
       
  • All food recovery operations will be suspended as of March 18th, 2020
  • Emergency Housing/Emergency Fund Crisis Support can be directed to the Dean of Students Office:
  • Additional resources to be mindful of:
    • UHAUL: UHAUL is offering free 30-day storage to any college student during this time (The free month applies to new customers with college IDs and is a limited-time offer subject to availability).
    • Enterprise Car Rental: Enterprise Car Rental is lowering their age to rent a car from 21 to 18 and waiving the young renter fee for rentals until May 31st. If students need to get home and don't want to risk getting on a plane/train - this could help!
    • Spectrum: Spectrum is offering 60 days free broadband and wifi to students. Anyone wanting to enroll for the free offer can call 1-844-488-8395.

 

Remote Student Services

Academic Advising
Have questions about your grades or need to plan for your Summer or Fall courses? Be sure to stay in touch with your academic advisor. Note that many advising appointments have moved online –please check your advising website for more information :

Registrar
Updates to processes for remote processing of Registrar forms can be found at https://registrar.ucmerced.edu/forms/. Reminder: Course withdrawlforms must be received by your advisor no later than April 7, 2020.

Tutoring/Learning Support
Most campus tutoring centers will maintain live remote tutoring sessions as well as additional resources to support your success. More information can be found at https://ue.ucmerced.edu/tutoring.

Bright Success Center

Student Accessibility Services: Student Accessibility Services will be available for consultation by appointment. Meetings will be conducted via video meeting or phone meeting. Appointments can be made by through our accommodation management system, MyAccess. Urgent questions can be sent to access@ucmerced.edu or (209-228-6996).

To access resources to assist students who have learning accommodations, use this link: https://access.ucmerced.edu/covid-19-resources

Housing Items

  • On-campus
  • Off-campus/Commuter
  • Move-out

Financial Aid

  • Bill Pay
  • Payment Plans